Introduction Welcome to generalacdubai.com ("we," "our," "us"). We are committed to safeguarding the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the UAE's data protection laws, including the Federal Decree Law No. 45 of 2021 Regarding the Protection of Personal Data.
Information We Collect We may collect and process the following personal information: Contact Information: Name, email address, phone number, and physical address. Transactional Information: Details of products purchased, delivery addresses, and payment information. Technical Information: IP address, browser type, operating system, and browsing behavior on our website. Communication Records: Correspondence through email, phone, or our website's contact forms.
How We Use Your Information Your personal information may be used for the following purposes: Service Delivery: To process and fulfill your orders, including delivery and installation services. Customer Support: To respond to your inquiries, requests, or complaints. Marketing: To inform you about our products, services, promotions, and events that may interest you. You can opt-out of marketing communications at any time. Website Improvement: To analyze website usage and enhance user experience. Legal Compliance: To comply with applicable laws and regulations.
Disclosure of Your Information We may share your personal information with: Service Providers: Third-party vendors who assist in order fulfillment, payment processing, and website maintenance. Legal Authorities: If required by law or to protect our rights, property, or safety.
Data Security We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights Under UAE data protection law, you have the right to: Access: Request a copy of the personal information we hold about you. Correction: Request correction of inaccurate or incomplete information. Deletion: Request deletion of your personal information under certain circumstances. Objection: Object to the processing of your personal information for direct marketing purposes. To exercise these rights, please contact us using the details provided below.
Cookies Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us understand how you use our site. You can manage your cookie preferences through your browser settings.
Third-Party Links Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies.
Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Email: info@generalacdubai.com Phone: 054 442 6011 Address: Al Asmawi Building Ras Al Khor, Dubai, UAE